Will I have to install special software on my computer so that I can use the Administrator utility of AHOY.COM solutions?

No. All AHOY.COM solutions are built on Web technology so all you need is a Web browser - either Internet Explorer (5.5 or greater) or Netscape 7.0 (or greater) are recommended.

Can a FAQ be found in more than one category?

Yes. Each FAQ can be associated with as many categories as you prefer.

How does the "Ask a Question" feature work?

Site Visitor may send their question to the FAQ administrator via email using the Ask a Question form. The Administrator can choose to answer the question by replying to the email and, if desired, he or she can add the question and answer to the FAQ database from the password-protected administration menu.

How many FAQs can I add to the FAQ database?

As many as you want. There is no limit to the number of FAQ questions and answers so create as many as you want.

Can viewers search for FAQs.

Yes. The Web site visitor is able to find items by browsing categories or by using a keyword search.

What are categories used for?

Site visitors may find an answer to their question quicker if the FAQs are sorted into categories. Categories are optional, and can be added, edited or disabled via a password-protected maintenance page. An individual FAQ can be assigned to one or multiple categories for quick and easy maintenance.

How are FAQs displayed?

The standard setup for FAQs displays the search function, the five most frequently viewed FAQs, the five most recent FAQs as well as a link to each of the categories. All elements can be adjusted or removed to meet your requirements.

Can the FAQ application be customized to look like my site?

Yes. The FAQ Manager is fully customizable and integrates with almost any design to retain the look and feel that matches your site.

Can I categorize FAQ questions?

Absolutely. You can easily create FAQ categories from the administration interface. You can also tell the application the order in which you want the FAQ categories displayed on the Web site.